Privacy policy

At Noor Home Decor, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website and services.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or subscribe to our communications.

This information may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Product preferences and shopping information
  • Information you provide when contacting customer support
  • Information submitted through forms on our website

When you make a purchase, payment information may be processed by our third-party payment providers. Noor Home Decor does not intentionally store your complete credit or debit card number on our own systems. Payment information is handled through secure payment-processing services.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited
  • Products viewed
  • Referring website or source
  • Approximate geographic information
  • Website interaction and usage information
  • Date and time of visits

This information helps us understand how visitors use our website, maintain website security, improve our services, and provide a better shopping experience.

3. Cookies and Similar Technologies

Noor Home Decor may use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember preferences
  • Maintain website functionality
  • Understand website traffic and usage
  • Improve website performance
  • Measure advertising and marketing performance
  • Provide relevant content or advertising where permitted

You can adjust your browser settings to control or disable certain cookies. However, disabling some cookies may affect the functionality of our website or checkout process.

4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship products to you
  • Send order confirmations and shipping updates
  • Provide customer service
  • Respond to questions and requests
  • Maintain and improve our website
  • Prevent fraud, abuse, and unauthorized transactions
  • Maintain website and account security
  • Understand customer and website usage
  • Improve our products and services
  • Send marketing communications when you have provided the appropriate consent or where otherwise permitted by applicable law
  • Comply with legal obligations and enforce our policies

We only use personal information for legitimate business purposes and in accordance with applicable laws.

5. How We Share Information

We may share necessary personal information with trusted service providers that help us operate our business.

Depending on how you use our website, these service providers may include:

  • Shopify and related ecommerce services
  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and website-performance providers
  • Customer-support services
  • Marketing and email-service providers
  • Fraud-prevention and security providers
  • Professional advisors, when necessary
  • Government authorities or law-enforcement agencies when legally required

These providers may receive only the information reasonably necessary to perform the services they provide to us.

Noor Home Decor does not sell customers' personal information or customer contact information.

6. Payment Information

Payments made through our website are processed through secure third-party payment providers.

When you make a purchase, your payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

Noor Home Decor does not intentionally store complete payment card numbers on our own systems.

7. Order and Shipping Information

To fulfill your order, we may provide necessary information to shipping and delivery providers, including your name, shipping address, phone number, email address, and order details.

This information is used only as reasonably necessary to process and deliver your order and provide related customer support.

8. Marketing Communications

If you subscribe to our email or other marketing communications, we may use your contact information to send you information about products, promotions, store updates, or other communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Please note that even if you opt out of marketing communications, we may still send necessary transactional messages, such as order confirmations, shipping notifications, refund information, or customer-service communications.

9. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These services may use cookies, pixels, or similar technologies to collect information about website activity.

We do not authorize advertising providers to use your personal information in ways that are prohibited by applicable law.

Where required, we will obtain appropriate consent before using personal information for certain advertising or marketing purposes.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security technologies, including SSL/HTTPS encryption, to help protect information transmitted through our website.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions and provide services
  • Maintain business and transaction records
  • Provide customer support
  • Comply with legal, tax, accounting, and regulatory requirements
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce our agreements and policies

When personal information is no longer reasonably necessary for these purposes, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your personal information is collected or used

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

13. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Noor Home Decor is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

Noor Home Decor

Email:  info@noorhomedecor.shop
Telephone: +18187933317