Terms of service

Welcome to Noor Home Decor. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service and our other applicable store policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website or place an order.

1. About Noor Home Decor

Noor Home Decor is an online retail business specializing in home décor and related products, serving customers throughout the United States.

Throughout these Terms, the words "Noor Home Decor," "we," "us," and "our" refer to Noor Home Decor.

The words "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the operation or security of our website.
  • Submit false, misleading, or inaccurate information.
  • Use automated systems to access or collect information from our website without authorization.
  • Copy, reproduce, distribute, or misuse our website content without permission.
  • Use our website in a way that could damage, disable, or impair our services.

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, customers, website, or other users.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, dimensions, colors, and other product information displayed on our website are accurate.

However, slight differences may occur due to:

  • Screen or device settings
  • Photography and lighting
  • Manufacturing variations
  • Product updates
  • Measurement tolerances

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

Product availability may change without notice.

Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include a refund or cancellation of the affected item.

5. Prices and Taxes

All product prices are displayed on the website at the time of purchase.

Prices may change at any time without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where required by applicable law or where an obvious pricing error has occurred.

Applicable sales taxes may be calculated and collected during checkout based on the shipping destination and applicable requirements.

6. Orders

When you place an order, you are making an offer to purchase the products selected in your order.

After receiving your order, we may send an order confirmation by email. An order confirmation confirms that we have received your order but does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Unusual or excessive ordering activity
  • Shipping restrictions
  • Payment authorization problems
  • Violations of these Terms

If we cancel an order after payment has been received, we will issue an appropriate refund for the cancelled portion of the order.

7. Customer Information

You agree to provide accurate and complete information when placing an order or contacting us.

This may include your:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information

You are responsible for ensuring that your order information is accurate.

If incorrect information causes a delivery problem, additional charges, delays, or a returned package, you may be responsible for reasonable costs resulting from the incorrect information, subject to applicable law and our applicable shipping and return policies.

8. Payment

We accept payment methods displayed and made available during checkout.

Payment transactions may be processed by third-party payment providers. Your payment information may be subject to the applicable provider's terms and privacy policy.

We do not intentionally store complete payment card numbers on our own systems.

An order may not be processed until the payment method has been successfully authorized.

9. Shipping and Delivery

We ship orders according to the shipping options and delivery information presented on our website at the time of purchase.

Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Weather
  • Natural disasters
  • Customs or governmental delays
  • Incorrect or incomplete shipping information
  • High shipping volumes
  • Other events beyond our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

For additional information, please review our Shipping Policy.

10. Returns and Refunds

Our Return & Refund Policy explains the conditions and procedures applicable to returns, exchanges, cancellations, and refunds.

By purchasing from Noor Home Decor, you agree to follow the applicable procedures described in our Return & Refund Policy.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

11. Cancellations

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible. In that situation, the applicable Return & Refund Policy will apply.

12. Promotions and Discounts

From time to time, Noor Home Decor may offer promotions, discounts, coupon codes, or other special offers.

Promotional offers may have additional terms, including:

  • Expiration dates
  • Product exclusions
  • Minimum purchase requirements
  • One-time-use limitations
  • Customer eligibility requirements

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to correct errors, modify, suspend, or discontinue a promotion where permitted by law.

13. Intellectual Property

All content appearing on our website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Photographs
  • Graphics
  • Website design
  • Text
  • Page layouts
  • Icons
  • Other original materials

may be owned by Noor Home Decor or used with appropriate permission or authorization.

You may not reproduce, copy, modify, distribute, publish, sell, or otherwise exploit our website content without prior written permission, except where permitted by applicable law.

14. User Content and Reviews

If our website allows customers to submit reviews, photographs, comments, or other content, you are responsible for the content you submit.

You agree that submitted content:

  • Is truthful and based on your genuine experience.
  • Does not violate another person's rights.
  • Does not contain unlawful, abusive, threatening, defamatory, or fraudulent material.
  • Does not contain malicious software or harmful code.
  • Does not infringe intellectual-property rights.

By submitting content to us, you grant Noor Home Decor a non-exclusive, royalty-free right to use, reproduce, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Third-Party Services and Links

Our website may use third-party services to support payment processing, shipping, analytics, marketing, website functionality, or other business operations.

Our website may also contain links to third-party websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those providers.

16. Errors and Corrections

We make reasonable efforts to maintain accurate information on our website.

However, errors may occasionally occur, including errors involving:

  • Product descriptions
  • Prices
  • Availability
  • Images
  • Promotions
  • Shipping information

We reserve the right to correct errors and update information at any time.

If an obvious pricing or product-information error affects an order, we may contact you before fulfilling the order and provide you with the available options, subject to applicable law.

17. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be free from errors.
  • All information will always be completely current.
  • The website will be free from every potential security threat.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Noor Home Decor will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or purchase of our products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your violation of these Terms or misuse of our website.

This section does not require you to indemnify Noor Home Decor where such an obligation is prohibited by applicable law.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy for additional information about our privacy practices.

21. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of these Terms.

Your continued use of our website after an updated version is posted means that the updated Terms will apply to your use of the website and future purchases, to the extent permitted by applicable law.

22. Governing Law

These Terms will be governed by applicable law, subject to any mandatory consumer-protection rights that apply to you.

Nothing in these Terms is intended to remove or restrict rights provided to consumers under applicable law.

23. Contact Us

If you have questions about these Terms of Service, an order, or our policies, please contact us:

Noor Home Decor

Email:  info@noorhomedecor.shop
Telephone: +1 818-793-3317